What We Collect and Why
We gather your registration details, payment method choices like Touch 'n Go eWallet, Boost and GrabPay, and transaction records to verify withdrawals and meet local compliance requirements where our service is available. When you log in from Petaling Jaya or anywhere else, session cookies help us
-
1
keep you signed in across devices without asking for your password every time. We don't sell your information to third parties. Marketing messages are optional; you can turn them off in account settings. Withdrawal verification sometimes requires additional identity documents to protect your balance from unauthorised
-
2
access. Your data stays encrypted during transfer and at rest on our servers. Access is limited to staff who need it to process payments, answer support tickets, or investigate account issues. We retain records for the period required by the jurisdictions in which we operate and
-
3
delete them afterward unless you ask us to remove them sooner. Where local law permits, you can request a copy of everything we hold, correct outdated details, or close your account and have your data erased. Reach the privacy team through live chat, the account page
-
4
contact form, or the email shown in our support section.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.